Returns & Exchanges
At Wolf & Shepherd, we want you to be completely satisfied with your purchase. We offer 30-day returns and exchanges on all unworn items in their original packaging to ensure you find your perfect fit.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process for a return or an exchange.
Print Your Label
Select the items you wish to send back and download your prepaid shipping label provided by our system.
Package Your Items
Place the unworn footwear or apparel back into its original box and secure it within a shipping carton with the new label attached.
Drop Off and Track
Hand your package to the designated carrier; you will receive a notification once your refund or exchange has been processed at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing